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General Features
Email Features
FTP
CPanel
General Features
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Do you support Active Server Pages?
What paths may I need?
What is sendmail path?
What is Perl path?
Do you support Active Server Pages?
Our windows server supports basic ASP. If you are not on a windows plan then you are not on a windows server.
Actually, You can run ASP/PHP/PERL on our Servers .You have to make sure that the script if for Windows Plaform .On a server as the one you are on now, some people run much more than cross platform without a problem.
PERL PATH : C:\perl\bin\perl.exe
Absolute path D or E:\W3Sites\username\www
It's as default: C:\perl\bin\perl.exe , but perl path is not necessary on Windows servers as stated by ActiveState and Microsoft since it is already included in IIS script mapping, For some applications, modified code may require to make a Linux package work on windows, This depends on whether you are going to write your own script or use an existing application, If you are going to use a perl application, most of them will have clear description on how to install it on Windows.
E-mail Features
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What is my SMTP server?
What is my POP server?
How do I create Email accounts?
What Email client should I use?
What is your policy against SPAM?
What is the default Email account?
Your SMTP is the IP address listed in your welcome email .
Your POP is the IP address listed in your welcome email .
How do I create Email accounts?
You can add email accounts from your own control panel, access to control panel is sent in your activation email, to do that please follow these steps:
1. from the side menu, choose "Mail Manager".
2. choose your domain and enter your username and password.
3. from the list box, choose "User Administration".
4. Click on "Add User" and fill the form.
What Email client should I use?
We suggest Outlook, Outlook Express or Netscape Mail.
What is your policy against SPAM?
3SHOST.com do NOT allow customers to send out UCE or SPAM. We have a zero tolerance policy on SPAM. If you have received SPAM or UCE from a 3SHOST.com mail server, please forward to abuse@3SHOST.com, please check "unsolicited advertising" section in our terms and conditions.
What is the default Email account?
The default email account, or catch-all accounts, is the E-Mail account which all email to your domain name will route to unless there is a previously created E-Mail account. By default the account is set to your default username (username@yourdomain.com), This can be changed in the Control Panel, Check that.
FTP
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What FTP software do you recommend?
What are my FTP settings?
What are the preset folders I found when logged in to my FTP?
Can I remove or rename one of these folders?
What FTP software do you recommend?
We recommend Cute_ftp or Ws_ftp, both can be downloaded for free from their websites.
Before your domain is transferred to our DNS, you can use your unique IP address as FTP server, if your plan doesn't provide a unique IP, just use as FTP server.
But after your domain is transferred to our DNS, you will be able to use "ftp.yourdomain.com" as your FTP server, please note that in all cases you will need the following:
Server Port: 21
Username: your account username (usually yourdomain.com)
Password: sent in your activation email (must be between 6 and 14 characters)
What are the preset folders I found when logged in to my FTP?
Your Website created on our server will reside in one single folder as root of your account. Mainly, this folder you have to UPLOAD ALL YOUR FILES, Below is description of these main folder and their functions.
www folder:
This is your world wide web publishing folder, when someone use browser to access your Website, either with or without WWW prefix (http://yourdomain.com/ or http://www.yourdomain.com/) they will be send to this folder.
Can I remove or rename one of these folders?
These folders are used internally by our system so don't recommend any change.
NEW CONTROL PANEL
- What is the Control Panel?
The Control Panel is an end user account manager where you can administer and make changes to your account. You can create email accounts, mailing lists etc in the cpanel.
- How do I access the Control Panel?
http://www.yourdomain.com:4000 /
You will be prompted to enter your username and password before you log in.
- Data Backups
Customers can backup their files from the control panel.
- Web-based File Manager -- NEW
Site managers manage their files right from the web. A complete file manager with file uploading capabilities is offered in the standard distribution of the Command Matrix .
- Web-based Advanced Content Editor - NEW
Using the Web-based Advanced Content (webpage) Editor customers can credit/edit their html files right from the control panel.
- Installable Scripts -- NEW
Customers can configure and install ASP, PHP & Perl based Guest Books, Message Boards, Shopping Carts & Hit Counters & MORE with just a few clicks.
- Application Mappings
Site managers can map different application(file) extensions, (e.g. customers can change the extension for Active Server Pages from .asp to .xyz)
- Raw Log Files
Site managers can download their site logs via FTP and use them to analyze their hits.
ODBC Data Sources (DSN)
Site managers can create MS Access(tm), dBase(tm), MS Excel(tm) and Text DSN's
